Pirabeo information
Privacy Policy
This policy explains how Pirabeo Pawstaurant uses information provided when you browse, create an account and place an order.
Who is responsible
Pirabeo Pawstaurant is a small proprietorship (MSME) owned by Ayesha Shafiq. You can reach us at pirabeopawstaurant@gmail.com or +91 80731 82282. Our registered address is Shuddha Shelters, Flat No. 202, 2nd Floor, Dr BR Ambedkar Road, Bilekahalli, BTM Layout, Bangalore – 560076.
Information we use
Depending on how you use the site, this can include your name, mobile number, optional email address, saved addresses, pet details, allergies and feeding notes, order and payment status, and messages you send us.
The site also uses information needed for sign-in, security, session operation and technical troubleshooting. Payment information is handled through the checkout payment provider.
Why we use it
We use this information to provide account access, prepare and deliver orders, respond to questions, show order history, communicate about orders, and protect the service. Staff access is limited to their assigned work.
Service providers
The site uses service providers for functions such as payment processing, account messages, address suggestions and hosting. Information needed for a function may be shared with the provider carrying it out. PayU processes online checkout payments; Pirabeo receives the transaction information needed to confirm and manage an order.
Your information and requests
You can update your profile, addresses and pet details after signing in. You can request account deletion from Profile, or contact us if you cannot sign in. We review such requests; submitting one does not immediately erase account or transaction records.
Order, payment, tax, fraud-prevention, security and audit records may be kept where needed for legal or operational reasons. We do not promise a fixed retention period or complete erasure of records that must be retained.
